Who to Contact

Please refer to the chart below if you need to contact a management team member about an issue, complaint, or suggestion. The “First Contact” column denotes the individual with whom to start your inquiry, and if appropriate, the following columns indicate the next individual to contact if not satisfied with an initial response or action.

When you have found the appropriate person to contact, you can find their contact information by  visiting the Club’s management team page .

Nature of Issue, Complaint or Suggestion First Contact Second Contact Third Contact Fourth Contact

Account Updates and Changes

Assistant Club Manager

Club Director

Active Net Issues or Questions

Assistant Club Manager

Club Director

Billing

Assistant Director of Finance

Director of Finance

Executive Director

Bullying/Harassment/Sexual Misconduct

Club Director

Membership Services Director

Safesport Compliance Chair

Executive Director

Club Director

Club Director

Executive Director

Coaching

Club Director

Executive Director

Executive Director

Executive Director

Club President

Facility Condition and Repair

Club Director

Executive Director

Finance Director

Director  of Finance

Executive Director

General Complaints and Suggestions

Club Director

Membership Services Director

Executive Director

HP1240

HP1240 Director

Club Director

Executive Director

HP1240  Director

Club Director

Executive Director

Ice Chips

Membership Services Director

Club Director

Executive Director

Ice Issues

On-Ice Director

Club Director

Executive Director

Ice Schedules

Club Director

Membership Services Director

Executive Director

Management Team Member

Club Director

Membership Services Director

Executive Director

Membership Services Director

Membership Services Director

Executive Director

New Facility

Executive Director

Club President

Off-Ice Schedule and Issues

Club Director

Office Management

Club Director

Executive Director

On-Ice Director

On-Ice Director

Club Director

New Programs/Ideas

Membership Services Director

Club Director

Executive Director

Rule Infractions

Club Director

Executive Director

Theatre on Ice

Membership Services Director

Executive Director

Club President

Other

Membership Services Director

Club Director

Executive Director

The Skating Club of Boston
1240 Soldiers Field Road, Boston, MA 02135
617.782.5900
club.info@scboston.org

The Skating Club of Boston is a founding member of U.S. Figure Skating. For more information about the organization, visit usfigureskating.org